Regional Learning & Development Partner - South & East Europe

What you'll be doing

• Delivering learning and development programmes across franchise hotels throughout South & East Europe.
• Facilitating engaging training sessions that support operational excellence, brand standards, revenue generation, quality assurance, and guest satisfaction.
• Conducting learning needs analysis and recommending tailored development solutions to meet business requirements.
• Identifying and selling bespoke training programmes that address operational and commercial performance opportunities.
• Supporting the planning and execution of the annual regional learning and development strategy and training calendar.
• Partnering with franchise hotel General Managers and internal stakeholders to ensure training solutions align with business objectives.
• Contributing to the design, adaptation and continuous improvement of training content, including instructor-led and digital learning solutions.
• Working closely with global and regional learning teams to ensure consistency, quality and alignment of learning programmes.
• Managing and developing a Training Officer, providing coaching, performance feedback and ongoing development support.
• Supporting budget management, performance reporting and continuous improvement initiatives within the learning function.

Passionate about helping people grow and transforming learning into business results?

We're looking for an experienced and commercially minded Learning & Development professional to support our franchise hotels across South & East Europe. If you're equally comfortable facilitating engaging training programmes, building strong stakeholder relationships, and identifying opportunities to drive business performance through learning, this could be an exciting next step in your career.

This is a highly visible role that combines learning consultancy, training delivery, and business development, with the opportunity to make a direct impact on hotel performance, guest satisfaction, brand engagement, and revenue growth. Approximately 60% of travel across the region will be required.

What makes it exciting

• A unique blend of training delivery, consultancy and commercial business development.
• The opportunity to influence learning and performance across a large portfolio of international franchise hotels.
• Significant exposure to senior hotel leaders and key regional stakeholders.
• The chance to shape learning strategies that directly impact operational and commercial outcomes.
• Leadership responsibility for developing and supporting a regional team member.
• The opportunity to represent one of the world's largest hotel franchising companies across a diverse international region.

What we're looking for

• Strong facilitation and training delivery experience within hospitality, learning and development, or a related field.
• Experience conducting learning needs analysis and designing practical development solutions.
• Commercial awareness and the ability to identify and develop business opportunities through learning initiatives.
• Strong stakeholder management and relationship-building skills.
• Experience working with Learning Management Systems, including content management and curriculum administration.
• Strong communication skills with the ability to influence audiences at all levels.
• Excellent organisational skills and the ability to manage multiple projects and priorities simultaneously.
• Advanced Microsoft 365 skills, including Excel, Word and PowerPoint.

You'll thrive here if you are

• Passionate about developing people and driving performance through learning.
• Commercially minded and confident identifying solutions that create measurable business impact.
• Flexible, adaptable and comfortable working across different cultures and environments.
• Energetic, self-motivated and able to work independently.
• Customer-focused with a strong service orientation.
• A confident communicator who enjoys building trusted relationships.
• Aligned with Wyndham's Count on Me! service culture and values.

Your background

• Professional qualification in adult learning, training, learning & development, or working towards one.
• Experience in both hotel operations and learning & development within the hospitality industry.
• Experience working within an international organisation or global hospitality brand.
• Experience in training consultancy or training sales would be advantageous.
• Strong understanding of the full learning and development lifecycle.
• Fluency in English and Russian, both written and spoken, is essential.
• Experience leading or coaching team members, ideally within a virtual environment.

The bottom line

This is an outstanding opportunity to combine your passion for learning, hospitality and business performance in a highly visible regional role. You'll play a key part in helping hotel teams succeed, enhancing guest experiences, and driving commercial results across South & East Europe. If you're an experienced learning professional who enjoys travelling, influencing stakeholders and making a measurable impact, we'd love to hear from you.

Please note: successful candidates will need to demonstrate their right to work in the country of employment before joining Wyndham Hotels & Resorts.