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Director of Revenue - Wyndham Grand Doha West Bay (Pre-opening)


West Bay Doha, QA

Property Name:  Wyndham Grand Doha West Bay
Req Id:  12380

Wyndham Grand Doha West Bay is now seeking a Director of Revenue to join our team in Doha, Qatar.

Job Summary

The Director of Revenue (in conjunction with the Reservations Team) will lead the day to day Revenue Operations.

This will include all aspects of Revenue from providing key leadership surrounding the hotel's revenue recognition policies and will regularly interface with the sales, operations and marketing teams. As a member of the Exec Com the /Director of Revenue will have responsibility for driving the hotels KPI’s of GOP, Wynreview, LTO, AES etc.

Key Responsibilities

Main Duties

  • Market Intelligence: Conducting competitive & demand analyses
  • Providing critical analysis of chosen strategies,
  • Preparing room statistics and general demand factors for efficient and balanced selling
  • Defining objectives and monitoring Hotel’s e-commerce strategies and online marketing plans.
  • Developing relevant budgets, monitoring productivity and preparing various status reports shall be part of your KPI’s.
  • Ensure completion of daily, weekly and monthly forecasts. Create and maintain a rolling demand calendar
  • Monitor and review inventory and rate control through the use of reports completed in this role - including booking pace, regrets, market segmentation,  availability calendar, rate check report and other reports as required.
  • Coordinate throughout the hotel effective rate and inventory controls, forecasting and market mix management, and other hotel operations responsibilities with the effective use of revenue management..
  • Review segments in order to establish specific market segment progress versus our goals.
  • To analyze competitive information reports for bench marking against competitive set on a daily and monthly basis (revenue penetration index)

Other Duties

  • To identify and develop key resources at the hotel, and focus on conceptual, financial and technical system training to ensure the long term sustainability of Revenue Management at the hotel.
  • To manage, in conjunction with the /General Manager and /Directors of Sales and Marketing the re-engineering or re-enforcement of business processes from an overall perspective of revenue maximization and consistent rate quotation, sales strategies and service delivery.
  • Oversee and audit the standards and operations of the reservations department.
  • Prepare outline for and support the annual revenue budget process for each hotel.
  • To support the hotel in achieving their overall annual profitability goals through Revenue Management practices.
  • To constantly audit the evolving needs of the hotel in terms of technical expertise, business processes and re-training, and proactively plan for their successful resolution.
  • Prepares, monitors and controls budgets accurately.
  • Interprets monthly financial data and identifies and takes corrective action as and when required.

Human Resources

  • Responsible for HR leadership of direct reports and their teams (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counselling / disciplinary issues.
  • Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances
  • Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. i.e. AES, Success Matters, Probation reviews etc.
  • Ensure that the administration of the 3-month/5 month review process in the operational departments and ensure that follow-up for all issues is done in
  • Talent Reviews are alive and active and the target audience know why they are so important
  • Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers positively encouraged
  • Control the LTO in the operational departments in conjunction with the DHR to ensure that any areas of concern and monitored and rectified.
  • Conduct interviews for all Supervisory and HOD positions
  • Ensure that you dine in the team memberrestaurant at least three times a week and provide DHR feedback

Minimum Experience

  • Previous experience as a Director of Revenue in the Middle East in a 5* hotel.
  • Computer Literacy , Proficient in Opera User
  • Experience in managing the Reservations Department.
  • Budgeting and strategic planning experience and problem-solving skills
  • Pre-opening previous experience in Middle East Upscale/Luxury Brand is a plus
  • Candidate must be able to effectively communicate ideas in verbal and written presentations.
  • Pre-opening experience is required

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Job Location: Wyndham Grand Doha West Bay, West Bay Doha, Diplomatic Area, Plot number 2003, Doha, Doha  66626
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.