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Food & Beverage Coordinator - Wyndham Grand Doha West Bay Beach

Location: 

West Bay Doha, QA

Property Name:  Wyndham Grand Doha West Bay
Req Id:  18440

Wyndham Grand Doha West Bay Beach is now seeking a Food & Beverage Coordinator to join our team in Qatar.

Job Summary

The role holder will contribute to the performance of the hotel by meeting, making introduction and ensuring that all arrangement and requirements are gathered with the function host prior to function. Read and analyze Banquet event order (BEO) in order to gather guest’s requirements, determine proper set up, buffet, audio visuals, time line and also give attention to any special guest needs.

KEY RESPONSIBILITIES

Role Characteristics

  • Maintain high standards of personal appearance and grooming, which include compliance with the dress code.
  • Establish and improve the reputation of the hotel by offering a very personalized style of service as per the hotels standard operating procedures.
  • Timely attend all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette.
  • Must be flexible to accommodate irregular or extended hour’s duties.
  • Knowledgeable at negotiating and sales.
  • Confident in developing presantations.
  • Confident at presenting presentations.
  • Promptly respond to guest’s inquiries.

Customers Care

  • Sending Banquet event proposals to the guests and being in timely contact with them.
  • Call customers to remind before for cut-off dates.
  • Respond within 24 hours to any Group, checking space or rates in system and communicating to respective Manager for further follow up.
  • Respond and act upon any special requirement which function host had requested.
  • Respond to requests for proposals for small meetings or events including set-up, food and beverage needs, rooms and audio visual needs.
  • Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.

Administrative Duties

  • Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
  • Compose, publish and distribute Banquet event order (BEO) or Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquets function.
  • Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) or Banquet Function Plan (FP).
  • Prepare signage and menu items for all banquet events function.
  • Ensure orders and requisitions for the Banquet department are completed.
  • Ensure that all groups and client’s accounts are properly updated in the banqueting system.
  • Updating DSR (Daily sales Report) and revenue projection on a daily bases.
  • Update Banquet calendar on the Sales and Banqueting software.

SKILLS & COMPETENCIES

  • Communication Skills
  • Cultural Awareness
  • Change and Adaptability
  • Customer Focus
  • Driving and Achieving results
  • Initiative 
  • Teamwork

EXPERIENCE, CERTIFICATION & EDUCATION

  • Bachelor’s Degree or equivalent in Hospitality Management
  • 1-2 years of experience in F&B Banqueting Operations
  • Fluency in English; Arabic is a major plus
  • Proficiency in MS Office

 

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

Job Location: Wyndham Grand Doha West Bay, West Bay Doha, Diplomatic Area, Plot number 2003, Doha, Doha  66626
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.